SHIPPING POLICY

Last Updated: June 2026

Products featured on this website are shipped and fulfilled by third-party merchants and logistics providers.

Order Processing

Orders are typically processed within 1–3 business days after purchase confirmation.

Estimated Delivery Times

United States:
5–12 Business Days

Canada:
6–15 Business Days

United Kingdom:
5–12 Business Days

European Union:
6–15 Business Days

Australia & New Zealand:
5–15 Business Days

Other International Destinations:
7–20 Business Days

Please note that delivery times are estimates only and may vary depending on:

• Customs procedures

• Carrier delays

• Seasonal demand

• Weather conditions

• Local delivery services

Tracking Information

When available, tracking details will be sent to the email address provided during checkout.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping information is entered correctly during checkout. We are not responsible for delays or delivery issues caused by incorrect information.

Lost Packages

If your order appears to be lost or significantly delayed, please contact the seller directly using the information provided in your order confirmation email.

You may also contact:

support@epicooler-portableac.com

and we will make reasonable efforts to assist you.

Independent Website Notice

This website is an independent promotional platform and does not directly process orders, ship products, or manage logistics operations.