REFUND POLICY

Last Updated: June 2026

At EpiCooler, customer satisfaction is important to us.

Products featured on this website are sold and fulfilled by third-party merchants. As a result, refund requests are processed according to the refund policy of the seller associated with your purchase.

General Refund Information

• Most orders are eligible for a refund request within 30 days of delivery.

• To request a refund, customers should contact the seller or checkout provider listed in their order confirmation email.

• Returned items may need to be sent back according to the seller’s instructions.

• Refund eligibility may depend on the condition of the returned product.

• Original shipping costs may not be refundable.

Refund Processing

Once the returned item has been received and inspected by the seller, approved refunds are typically issued to the original payment method.

Processing times may vary depending on your bank or payment provider.

Important Notice

This website operates as an independent promotional platform and does not directly process payments, handle product fulfillment, or issue refunds.

For assistance, please contact:

support@epicooler-portableac.com

We will do our best to help direct your request to the appropriate seller whenever possible.